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Noticeboard

FLU VACCINATIONS . From 12th Oct , there will be APPOINTMENT CLINICS and If you are over 65 or have a chronic condition please phone 01294 554591 to book  FLU APPOINTMENT.

 

Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER (New Title for COMMUNITYCONNECTOR) located here at the Surgery every Monday & Wednesday 10:00 till 4:00pm. Why not try the new CARENA POD in our back reception area & navigate through resources available in North Ayrshire!

 OVER 200 DID-NOT-ATTENDS LAST MONTH ....   LETS TRY & REDUCE THIS NUMBER, PHONE 554591 & LET US KNOW IF YOU NO LONGER NEED YOUR APPOINTMENT

Appointment System

keyboardstethOur Appointment system offers the following type of appointments:

TRIAGE NURSES

Triage Nurses will be available everyday between 8:30 – 10:30 to speak to patients who feel that they need an emergency appointment for that day. Patients phone Switchboard and their name and contact number will be taken for a Triage Nurse to call the patient back to determine the right person to see them.

 

PRE-BOOKABLE APPOINTMENTS

Many patients wish to book ahead. There are a large number of pre-bookable appointments available for each doctor every day at various times. This helps patients who like to see a particular doctor or who need to be reviewed on a regular basis, - for chronic illnesses. These appointments can be booked up to 4-8 weeks in advance.

TELEPHONE CONSULTATIONS 

Telephone consultations  are available to patients who do not need to be examined by a doctor or nurse.  They can be used to discuss recent hospital letters., results or problems with medication. When making telephone consultations patients are given a specific time that the doctor will phone them.

 

LATE NIGHT APPOINTMENTS

We now provide surgeries every Tuesday Evenings 5:30 to 7:30pm. Advance bookings for those unable to attend during the day.

  For emergencies still use out-of-hours service - Contact number NHS24 on 111

 
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