REQUEST before 10:30 am
FOR ELDERLY & HOUSEBOUND
House visits will be triaged by either the TRIAGE Nurse or the Emergency Doctor for that day, who will determine who is the best person to visit the patient i.e. Either the Triage Nurse or Emergency Doctor will call if a house visit is required.
If you are ill and unable to come to the surgery and you wish the doctor to call, please telephone or send a message between 9.00 -–10.30am. The doctor may phone you or visit. If you telephone after 10.30am it cannot be guaranteed that your house visit will be done till later in the day. Your help with this will help us organise our work in order to give you a better service.
When requesting a house visit, please state NAME, ADDRESS and AGE of the patient, the nature of the illness and lastly your telephone number (this allows us to contact the doctor in the event of an emergency).
When urgent cases are mobile, it may aid both the patient and the doctor if the patient can be brought to the surgery, as it may be possible to see and treat the patient more quickly. Some cases will be seen initially by the practice nurse who is on duty daily.