Noticeboard

 

Appointment Changes from July 2021

 

Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.

 

In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.

 

Patients needing medical advice should phone any day between 8.30-12noon Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctors appointments.

 

Please remember that your problem may be dealt with by our experienced

Multi Disciplinary Team (MDT) which include:-

  • GPs
  • Advanced Nurse Practitioners (ANPs)
  • Physiotherapist
  • Mental Health Practitioners (MHPs)
  • Pharmacists.

 

We hope by making these changes you will be assessed quicker and seen by the appropriate person.

 

We thank you for your patience and understanding

Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time

 

Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.

 

If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service

 

 

 

Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm

Clock_And_Arrow

Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm
Weekendclosed

 

 

 

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.

 

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Facemask Exemption Information for Travel

 

Please do not contact your GP Practice to ask for face covering exemption letters as this is not something that your GP can provide. 

 

As per Scottish Government guidelines exemption certifications are not required, however, should you need this for travel purposes for any Airline you can request a free face covering exemption card by phoning 0800 121 6240 or through the NHS Scotland exemption card website. Face Covering Exemption Card Scotland

 

Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document.

International certification standards have not yet been agreed.

 

The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.


Welcome to the

Kilwinning Medical Practice Website

APPOINTMENT CHANGES FROM JULY 2021

Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.

 

In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.

 

Patients needing medical advice should phone any day between 8.30-12 noon, Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctors appointments.

 

Please remember that your problem may be dealt with by our experienced



Multi Disciplinary Team (MDT) which include:-

  • GPs

  • Advanced Nurse Practitioners (ANPs)

  • Physiotherapist

  • Mental Health Practitioners (MHPs)

  • Pharmacists.

 We hope by making these changes you will be assessed quicker and seen by the appropriate person.

 

We thank you for your patience and understanding

Risk of COVID – 19

Update on Kilwinning Medical Practice during COVID-19 pandemic

We would like to remind patients that while lateral Flow Tests can pick up asymptomatic Covid 19 as a screening test they must not be used when symptoms are present.

If you have a new cough, temperature or loss of taste or smell you must isolate with household members and arrange a PCR Test at an NHS Testing Centre.  Lateral Flow Tests are not accurate enough to be used in this situation.

If you are phoning about COVID vaccine or flu  vaccine - you will be contacted when you are eligible.

From Monday 06/07/2020 we would ask that all patients attending th Practice wear a face mask or alternative face covering.

New video Entry System

We have a new video entry system.  Please press the intercome and staff will buzz you into the Practice.

You should attend the Practice for BOOKED APPOINTMENTS ONLY.

for any other reason please call the Practice on 01294 554591

Please Note: 'Our telephone number is: 01294 554591 

surgeryThe practice website is intended to provide patients with easy access to various information about the practice, and also to keep patients informed of any special Clinics, Vaccinations, events and so on.

Through this website we hope to improve our services to all our patients and enable you to find the information required at the click of a mouse.  You can download registration forms, cancel existing appointments, change your name and address and much more.
 
You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments.  You can also allow the nurses to collect travel information by using the Travel Form

We are always looking to improve our services so please fill in our patient survey or leave some feedback on our contact page.  We hope that with your help and co-operation we will be able to make this website a better portal for all your online needs.


NEW: VIDEO CONSULTATIONS - For patients with a pre-arranged video consultation, please click on the link below to go to the waiting area. Calls will NOT be answered if you do not have a video consultation appointment arranged.

start video call

(Site updated 15/06/2021)
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