Appointment Changes from July 2021


Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.


In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.


Patients needing medical advice should phone any day between 8.30am-11.00am Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctor's appointments.


Please remember that your problem may be dealt with by our experienced

Multi Disciplinary Team (MDT) which include:-

  • GPs
  • Advanced Nurse Practitioners (ANPs)
  • Physiotherapist
  • Mental Health Practitioners (MHPs)
  • Pharmacists.


We hope by making these changes you will be assessed quicker and seen by the appropriate person.


We thank you for your patience and understanding

Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service




Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm




 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.


Children's Immunisation Schedule

Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ideally have them.

2 months:

  • Diphtheria, tetanus, pertussis (whooping cough), polio and HepB and Haemophilus influenzae type b (Hib, a bacterial infection that can cause severe pneumonia or meningitis in young children) given as a 6-in-1 single jab known as DTaP/IPV/Hib/HepB  
  •  Rotavirus                           
  • Meningitis B   


3 months:

  • 6-in-1, second dose (Diphtheria, tetanus, whooping cough, polio, Hib and Hep B)
  • Rotavirus 
  • Pneumococcal                       

4 months:

  • 6-in-1, third dose (Diphtheria, tetanus, whooping cough, polio, Hib and Hep B)
  • Meningitis B  

 Between 12 and 13 months:

  • Hib, fourth dose (Hib/MenC given as a single jab)
  • MMR (measles, mumps and rubella), given as a single jab
  • Pneumococcal
  • Meningitis B     

2 - 11 years - annually 

  • Influenza (Flu)                 

3 years and 4 months, or soon after:

  • MMR second jab
  • Diphtheria, tetanus, whooping cough and polio (DTaP/IPV given as a 4-in-1 pre-school booster)

Around 12-13 years:

  • Cervical cancer (HPV) vaccine, which protects against cervical cancer (girls only)


Around 14 years:

  • Tetanus, diphtheria and polio booster (Td/IPV), given as a single jab
  • Meningococcal groups ACWY


65 years and over:

  • Flu (every year)

  • Pneumococcal

70 years and over:

  •  Shingles             

This one-off vaccination is offered to people aged 70 years in 2020/21 – this is the routine programme. We are continuing the catch-up immunisation programme also for patients aged 71yrs - 79yrs in 2020/21 who have not yet taken up the offer of the vaccination.

  • The routine cohort is for those aged 70 in 2020/21 is defined by the patient’s age on 1st September 2020. Those born between 2/9/49 and 1/9/50.


  • The catch-up cohort is for those aged 71yrs - 79 yrs in 2020/21 as defined by the patient’s age on 1st September 2020. Those born between 2/9/40 and 1/9/49.  Patients over 80 yrs are no longer eligible.


There is a limited supply of this vaccine.  If you are interested in having the vaccination, please contact the surgery and an appointment will be allocated



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