Appointment Changes from July 2021


Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.


In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.


Patients needing medical advice should phone any day between 8.30am-11.00am Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctor's appointments.


Please remember that your problem may be dealt with by our experienced

Multi Disciplinary Team (MDT) which include:-

  • GPs
  • Advanced Nurse Practitioners (ANPs)
  • Physiotherapist
  • Mental Health Practitioners (MHPs)
  • Pharmacists.


We hope by making these changes you will be assessed quicker and seen by the appropriate person.


We thank you for your patience and understanding

Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service




Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm




 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.


Travel Vaccinations 

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

As of 1st May 2016 there is a £20.00 administration fee for costs relating to travel immunisations.  This fee will need to be settled at the time of submitting your application.

NB  If travelling at short Notice, best to attend Specialist Travel Clinics who can advise on accelerated courses.

Patients should attend the Surgery or Specialist Travel Clinic 6 to 8 weeks prior to departure.


Kilwinning Medical PracticeTravel - here in the Surgery

What we can provide

Our Practice Nurses offer advice, information and vaccinations for patients travelling abroad. The Surgery can provide the following vaccines on the NHS - for an administration fee of £20:

Diphtheria, Tetanus, Polio, Hepatitis A, Typhoid and MMR   Note that Hepatitis B can also be provided if required.

Anti-malarial drugs can be purchased from your local Community Pharmacists who will advise you and of your areas of travel.

Travel Health Questionnaire   Travel Form     Travel Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.


We would ask that if you are travelling within the next 14 days, you contact one of the Specialist Travel Clinics to ensure that an appointment is obtained.


Specialist Travel Clinics

What the Specialist Travel Clinics can provide

If you require any of the following additional vaccines:

Rabies, Yellow Fever, Meningococcal ACWY, Cholera, Japanese Encephalitis, Tick Borne Encephalitis

you will also need to attend one of the Specialist Travel Clinics shown below:

Glasgow Travel Clinic        0141 889 7656

Ayrshire Central Hospital    Tuesdays 11-12:30pm   By Appointment ONLY.  01563 577970 Dr Allan's Secretary.

Glasgow Airport   Monday to Friday every week   By Appointment ONLY. 0141 8484800

Masta Travel Clinic 90 Mitchell Street, Glasgow.  Short Notice Appointments.  0141 221 4224

Information on travel vaccinations and anti-malarial tablets can be found on the following Fit for Travel NHS website


Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- (this is a large document and may take a minute or two to view)


NHS ScotlandThis site is brought to you by My Surgery Website