Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service



Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm



Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.




The practice is an accredited training practice. 

As part of the GP training programme, the practice undertakes the training of GP Registrars.  These doctors are fully qualified and experienced in hospital medicine, and are starting their career in general practice. 

As part of this training programme, the practice will normally accommodate two trainee GPs at different levels of their training programme.  They will work with the practice for a period of 6 months - 1 year to gain experience in the sort of medical problems encountered in general practice. 

We also assist in the training of medical students at all levels on a regular basis.


FY2s – we are also involved in the training of FY2 doctors who have been qualified for at  least a year who are spending 4 months in general practice.


As part of the training program some consultations are video recorded.  These recordings are held securely within the practice and the only people who have access to these are the trainee and trainer.  The trainer will review the videos with his/her trainee and give feedback – then these are erased.  This will help the trainee to improve their consultation skills if necessary.    Patients are asked to sign a consent form; however, you do not have to agree to this.  If you do not wish your consultation to be recorded you just have to let the receptionist know.

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