Noticeboard

Appointment Changes from July 2021

 

Under our current appointment system, we are all aware that patients are struggling to get to speak to the doctor within a reasonable time. This has been unfortunately unavoidable due to Covid, GP illness and unprecedented demand.

 

In an effort to improve your access to appropriate medical advice, we will be changing our appointment system from the beginning of July.

 

Patients needing medical advice should phone any day between 8.30am-11.00am Monday to Friday. You will be asked by our Reception Team to give a brief idea of what the problem is and then the appropriate clinician will call you back. For this new system to be successful we will not be able to offer pre-bookable doctor's appointments.

 

Please remember that your problem may be dealt with by our experienced

Multi Disciplinary Team (MDT) which include:-

  • GPs
  • Advanced Nurse Practitioners (ANPs)
  • Physiotherapist
  • Mental Health Practitioners (MHPs)
  • Pharmacists.

 

We hope by making these changes you will be assessed quicker and seen by the appropriate person.

 

We thank you for your patience and understanding

Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time

 

Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.

 

If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service

 

 

 

Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm

Clock_And_Arrow

Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm
Weekendclosed

 

 

 

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.

 

CARERS Local Resources

Find a listening ear

  

For further info and useful links 

For North Ayrshire Carers Centre (click on link below)

 North Ayrshire Carers Centre January 2021

                  For Unity Carers Trust - information

(click on link below)

Unity Carers Trust

                             

  Are you a Carer?

The person you care for can be a family member, friend or neighbour. Many carers take this role willingly out of a sense of love or committment. Others become carers because they feel that they have no choice. Caring for someone is often rewarding but can be demanding, isolating and stressfull. Carers may be worried about money or their own health. North Ayrshire Carers Centre is based at 174 High Street, Irvine. Telephone 01294 311333 or email northayrshire.carers@unity-enterprise.com. The centre offers carers impartial confidential help. The centre also offers a home visit service.



 
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