Noticeboard

The surgery will be closed for the September Weekend

on

Friday the 18th of September and Monday 21st of September 2020

Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time

 

Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.

 

If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service

 

 

Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm

Clock_And_Arrow

Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm
Weekendclosed

 

 

Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.

 

Making an Appointment

coffeediaryAn appointment system is in operation at the surgery and you are free to attend any doctor no matter who is named on your medical card.

You can book your appointment, either by telephoning 01294 554591 or calling at the surgery.

Please avoid telephoning for results between 8.30am and 2.00pm as the lines are normally busy at this time with patients requiring house visits or appointments.

Please remember that the reception staff are there to help you and any questions they may ask are designed to assist the doctors in caring for your well-being. IF YOU ARE UNABLE TO KEEP YOUR APPOINTMENT PLEASE LET US KNOW.

YOU CAN HELP BY:

  • always cancelling unwanted appointments 
  • Reserving house visit requests for genuinely housebound and elderly patients 
  • Using the repeat prescription service for ordering repeat prescriptions 
  • Speaking to the pharmacist about minor illnesses 
  • Speaking to a receptionist about insurance and other forms which need to be completed by the doctor 
  • Arranging a telephone consultation with the GP if you do not need examined 
  • Phoning for blood and x-ray results and making an appointment only if they need to be discussed


 

 
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