Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service



Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm



Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.


Video Consultation

Near Me/Attend Anywhere Video consultations

Near Me/Attend Anywhere is a video consulting service for clinical appointments. Near Me/Attend Anywhere appointments take place primarily in your home. Your healthcare professional will see you via a video link.

Near Me/Attend Anywhere is not appropriate for all consultations and your healthcare professional will have agreed with you if this consultation type is appropriate on this occasion and will have given you a prearranged appointment or invited you to a same day appointment.

If you have been allocated an appointment for a video consultation you should read the information in the link below:

Attending your appointment via video – link


  • Smartphone and tablet users – if you can, connect to a home or work Wi-Fi network to avoid using your mobile allowance
  • Please do not enter a waiting area unless you have a prearranged appointment or have been invited to a same day appointment by your healthcare professional. Calls will not be answered if you do not have a prearranged appointment.
  • When using a smart phone, tablet or laptop please ensure the device has been charged and has sufficient battery power for the length of your consultation
  • Please ensure that you are in a private well lit location prior to the start of your consultation
  • Please inform your clinician if anyone is with you

Please click the button below to take you to your Consultation Waiting area:

Consult online

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