Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service



Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm



Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.



If you live within our practice area (KA13 postcodes), you are welcome to register with us and our reception staff will be happy to guide you through the process.

You will need to complete a Registration Form for each individual wishing to register with the practice (see link below or ask at reception)

As it often takes sometime for records  to be forwarded from your previous practice you will also need to complete a New Patient Registration Questionnaire for each person registering – there are separate forms for patients 15 years and over and patients under 15 years of age (see links below or ask at reception)

Please bring both forms along with you when you come to the practice to register and provide us with proof of address.

Once registered as a new patient to the practice, a ‘New Patient Health Check’ is available with the GP (if you are on repeat medication or have ongoing medical issues) or with the Health Care Assistant if you are not taking medication. Please contact us to arrange a suitable appointment.

Medical treatment is available from the date of registration.  Please contact reception for further information.

pdfDownload a Registration Form (remember to give your recent previous address)

New Patient Questionnaire 15 years and over 

New Patient Questionnaire Under 15 yrs old

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