Urgent Care Poster - Right Care / Right Place

 Our GP practices and Community Pharmacies are working incredibly hard to keep their services operating and medicine supply flowing in this extremely challenging time


Medicines are NOT in short supply. Please only order the medicines that you need from your GP practice. Do not order all of your medicines automatically every time. Please tell the practice which pharmacy you wish to collect medicines from. GPs and Community Pharmacies will work together to ensure you get your medicines when they are due.  Pharmacies are extremely busy, please allow at least FIVE days from ordering your medicine to collection from the Community Pharmacy.


If you have any COVID-19 symptoms (new continuous cough, fever, shortness of breath) or had contact with someone with corona virus DO NOT go to your Community Pharmacy. Stay at home and self-isolate.  Please ask someone else to collect your medicines

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service



Opening Times

The Surgery will close for lunch every day from 12.45pm until 1.45pm

from Monday 1st of April 2019

Telephones go through at 8.30am each morning and ADOC takes over at 5.30pm


Monday08:00am - 12.45pm  -   1.45pm -  17:45pm
Tuesday08:00am - 12.45pm  -   1.45pm -  19.30pm
Wednesday08:00am - 12.45pm  -   1.45pm -  17:45pm
Thursday08:00am - 12.45pm  -   1.45pm -  17:45pm
Friday08:00am - 12.45pm  -   1.45pm -  17:45pm



Appointments SYSTEM :  When requesting an emergency appointment/housevisit your details will be taken and one of the Triage Team will return your call, & assess your request & decide who is the best person to deal with your emergency.

 CARENA COMMUNITY LINK WORKER  can be contacted at the local community hub on 01294 310000.


Latest News

Cranberry Leaflet

Woodwynd Leaflet

 The practice will be providing the COVID Vaccine for the Over 80s and for patients who are Shielding and Housebound all other categories will be carried out at Mass Vaccination Centres – you will be lettered from Scottish Government/Public Health regarding how to make an appointment for this.

please do not contact the practice as we have no more information. 

please call the Help Line on:-    0800 030 8013


From Monday 06/07/2020 we would ask that all patients attending th Practice wear a face mask or alternative face covering.

New video Entry System

We have a new video entry system.  Please press the intercome and staff will buzz you into the Practice.

You should attend the Practice for BOOKED APPOINTMENTS ONLY.

for any other reason please call the Practice on 01294 554591

Appointments:- If you are unwell and need to speak to someone it is important that you contact us between 8.30am - 10.30am.

Calls after this time should only be for extreme emergencies

If you have a general query regarding coronavirus please visit the NHS inform website for more information www.nhsinform/coronavirus There is also a free helpline available if you don’t have symptoms and are just looking for general information on 

0800 028 2816. The helpline is open from 8.00am to 10.00pm each day.

Guidance from NHS Ayrshire & Arran, if you think you, or someone you care for may have Coronavirus (COVID-19) related symptoms and you need to speak to someone you should Call NHS 24 on 111. Do not contact your local GP

KMP text messaging service is now LIVE

Patients will receive a Confirmation Text within 1 hour of booking a future Appointment. 

Then a reminder Text 48 hours prior to the appointment Date & Time

Please make sure your Mobile phone details are kept up to date

in order to receive this service

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
NHS ScotlandThis site is brought to you by My Surgery Website